Unified Messaging

  • Jaap Wesselius
  • Michel de Rooij
Chapter

Abstract

With the rise of varied forms of electronic communications has come the need to converge these communication streams into integrated forms known as . Presently, this involves the integration of primarily real-time services, such as instant messaging, telephony (voice over IP, or VOIP), and video conferencing. Unified communications allows messages to be sent through one medium and received on a different medium. Though VOIP was well adopted by enterprises at the time of its inception, there remained a clear desire to extend the functionality to other forms of communication—for example, being able to leave voice-mail messages in mailboxes instead of on proprietary voice-mail systems.

Keywords

Hunt Dial Editing 

Copyright information

© Jaap Wesselius 2014

Authors and Affiliations

  • Jaap Wesselius
    • 1
  • Michel de Rooij
    • 1
  1. 1.BCThe Netherlands

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