E-Commerce: A Brief Introduction
E-commerce web sites accept payment in exchange for goods or services. A user orders from a range of goods or services displayed in the web site’s catalog pages. The details of the user’s orders are stored in the web site’s database. Money passes from the user to the web-site owner. This is achieved by means of a payment system incorporated into the web site. Finally, the ordered items are delivered to the user. Users can track the progress of their orders, update their account details, and if necessary, contact a customer support department.