An assessment is an evaluation of, for example, a process. In your work, you may need to perform an assessment of a given situation. Such an assessment is often based on a questionnaire in either digital or analog form. Users answers questions, and a score is calculated based on their answers. It could be describing a system’s present architecture and then coming up with a plan for improving it, or it could be assessing how a system scales. When you start working with people instead of technology, the focus of assessments is on a different level: suddenly there is a need to consider human factors and not just technological topics. Before modern ALM tools entered the scene, many organizations conducted surveys of how a department functioned, for instance. Often such assessments were performed by interviewing people from the organizations and thereby getting a picture of the situation.