In this chapter we’ll get down to determining the value of intranets and how we can communicate this to our peers and managers. In short, well endeavor to understand the relationship between intranets and business. That means we need to talk about money, costs, and spreadsheets. But don’t let that get you down because that’s not all well talk about. This chapter will not only help you to promote the value of intranets but also force you to look at how you can best serve your users.
KeywordsCustomer Relationship Management Business Unit Business Goal Chief Financial Officer Vendor Selection
Unable to display preview. Download preview PDF.