What use is a system if users cannot find the information contained within it? It seems like the days of hunting and browsing for content in an information system have passed and users want to type keywords into a text box and retrieve information rapidly. Google revolutionized e-mail by offering its users the ability to store all their e-mail and search it quickly, using Google’s search engine technology. Unlike earlier e-mail systems, users no longer need to store e-mail in folders and sub-folders to find their most important information quickly. Another great example of how search has revolutionized the way we do business is in the phase out of large network drives in favor of document management systems, like SharePoint. We have replaced large laborious network drives with SharePoint document libraries, tagging, metadata, and advanced search capabilities.