This chapter describes engineer work styles, planning for team and product evolution, and the importance of hiring only the best engineers.


Team Member Talent Management Experienced Engineer Strategic Maneuvering Technical Debt 
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  1. 1.
    Nelson P. Repenning and John D. Sterman, “Nobody Ever Gets Credit for Fixing Problems that Never Happened: Creating and Sustaining Process Improvement,” California Management Review (2001), 43, no. 4. Available at
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    Valarie A. Zeithhaml, A. Parasuraman, and Leonard L. Berry, Delivering Quality Service: Balancing Customer Perceptions and Expectations (New York: Free Press, 1990).Google Scholar

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© Patrick McCuller 2012

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  • Patrick McCuller

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