Establishing Your Team’s Roles and Responsibilities
In this chapter, I provide a list of all the areas with roles that a typical SharePoint deployment affects and depends on. I use this list to provide guidance on how to map the roles to specific responsibilities that a SharePoint service requires to meet different needs and ensure availability. I also discuss when you might formalize your communication protocols to ensure that you have a process to notify any relevant people in the case of any disruptions of service.
KeywordsProject Team Service Level Agreement RACI Model Responsibility Matrix Operation Team
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