Often in our work we need to perform an assessment of a given situation. It could be describing a system’s present architecture and then coming up with a plan for improving it, or it could be assessing how a system scales. When we start working with people instead of technology, the focus of the assessments is on a different level: suddenly there is a need to consider human factors and not only technological topics. Before TFS entered the scene, we conducted surveys of how a department functioned, for instance. We did such assessments by interviewing people from the organizations and thereby getting a picture of the situation.
KeywordsBusiness Process Maturity Level Code Analysis Business Process Management Business Intelligence
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