The Art of Creating Business Process Solutions
This chapter takes a slightly different point of view from the previous chapters. As I explained in Chapter 1, the tools and techniques contained in this book apply to you whether you are a member of an outside consulting firm brought in to complete a specific project, a contractor brought in to take on a specific role for a predetermined time, or an internal employee working on SharePoint in the organization you work for. However, in most of the explanation and examples, I have been writing from the point of view of an outside consultant, because that is my job.
KeywordsBusiness Process Business Owner Business Process Modeling Business Process Modeling Notation Business User
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