Innovating Around First Impressions

  • Christian Kraft

Abstract

The two previous chapters have given you tools to identify and hopefully fix the pain points of your current product, as well as to identify and innovate around your core tasks. These two methods are also essential for creating user experience innovation for the first impression that the users get from your website, device, or system.

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Copyright information

© Christian Kraft 2012

Authors and Affiliations

  • Christian Kraft

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