For the final step in this process, you’ll create a public-facing web site. In Chapter 15 you created an Access 2010 web database that was published to Office 365. This database is used by internal staff to create and track customer jobs. In Chapter 16 you used Excel and Lync to facilitate the processing of incoming customer contacts. In this chapter, I’ll demonstrate the other important feature of Office 365: it is a great platform for building an external, public-facing web site. This will be used as your online presence—the place where customers can find you, learn about your products and services, and contact you.
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