Firing at Will pp 223-229 | Cite as

Gruntled Employees

  • Jay Shepherd


We sent my two daughters, ages 8 and 11, to a new day camp this summer. The other camps they had gone to in the past had been fine, for the most part. But “fine,” when used to rate an experience, is just shorthand for “there were no major problems, but it sure didn’t wow me.”


Emotional Contagion Sales Growth Employee Satisfaction Company Growth Happy Birthday 
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© Jay Shepherd 2011

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  • Jay Shepherd

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