Metrics pp 137-153 | Cite as


Essential to Creating Effective Metrics
  • Martin Klubeck


And so it was, Momma mouse gave birth to three beautiful, but blind, mice. Once they were of age, the farmer’s wife took pity on them and decided to help them survive in the world. A world made much more dangerous due to their lack of sight.


Customer Satisfaction Customer Base Customer Involvement Sociological Method Customer Feedback 
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Copyright information

© Martin Klubeck 2011

Authors and Affiliations

  • Martin Klubeck

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