Metrics pp 119-135 | Cite as

Start with Effectiveness

  • Martin Klubeck


The first chief information officer I worked for used to say, “do the right thing.” Besides the philosophical and religious interpretations of this directive, there are also the leader’s simple day-to-day behavioral expectations of her workforce. Effectiveness metrics will allow you to determine if you are “doing the right things.”


Strategic Plan Efficiency Measure Chief Information Officer Health Metrics Effectiveness Metrics 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Martin Klubeck 2011

Authors and Affiliations

  • Martin Klubeck

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