You need to appreciate the functioning of infrastructure management services (IMS) in order to claim top IT slots. For readers with only a software background, this chapter will be a quick go through of the challenges faced by IT infrastructure people. The content is general and will be equally useful to both technical and business people. This is an overview; if you want a more in-depth understanding of this topic, you should read books focused specifically on this subject. The list of references at the end of the book in Appendix C will be a good start.
KeywordsCapacity Planning Infrastructure Element Memory Utilization Incident Management Critical Business
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- WhatsUpGold, “WhatsUp Gold Network Management Solutions,” http://www.whatsupgold.com/solutions/.