You Cannot Be Serious!

  • Andrew R. Thomas


It wouldn’t take much to categorize modern air travel as an experience somewhere between juvenile detention and dread. Recently, I caught a CNN headline story that hysterically reported that 2,600 pieces of luggage are lost each day by the airlines in America. Two thousand six hundred! In feet, that’s almost half a mile. In years, it takes us back to the construction of the Hanging Gardens of Babylon by King Nebuchadnezzar. 2,600 lost bags every day: that’s almost 1 million annually!


Customer Relationship Management Airline Industry Aviation Security Soft Landing Juvenile Detention 
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  1. 1.
    U.S. Department of Transportation, Aviation Consumer Protection Division, “Air Travel Consumer Report,” July 2011, Scholar
  2. 2.
    I would recommend Matt Ridley’s book The Rational Optimist: How Prosperity Evolves (New York; Harper, 2010) without reservation.Google Scholar
  3. 4.
    Federal Aviation Administration, “The Economic Impact of Civil Aviation on the U.S. Economy,” (Washington, D.C.) December 2009.Google Scholar
  4. 5.
  5. 6.
    Michael F. Thompson and Ali Arif Merchant, “Employment of Economic Growth in the U.S. Automotive Manufacturing Industry,” Indiana Business Review, Spring 2010, Scholar

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© Andrew R. Thomas 2011

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  • Andrew R. Thomas

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