Barriers to Process

  • Steven Romero


By now you may find yourself asking, well if process is so wonderful, why do so many people hold process in such disdain? There are three major factors, as follows:
  • • The inability of many organizations to recognize the need for process

  • • Lack of process and process management expertise in most enterprises

  • • Predominantly function-centric organizational constructs


Customer Satisfaction Process Management Good Process Organization Chart Market Share Gain 
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Copyright information

© CA, Inc. 2011

Authors and Affiliations

  • Steven Romero

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