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Planning the Initial CRM Implementation

  • Scott Kostojohn
  • Mathew Johnson
  • Brian Paulen

Abstract

Through this point in the book, we have discussed some of the items that will dramatically impact the success of your CRM program. Keeping the components of a successful CRM program in mind as you and your team work through the initial stages of a CRM implementation will allow you to focus on the task at hand.

Keywords

Project Team Status Report Project Schedule User Community Change Request 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Scott Kostojohn, Mathew Johnson, and Brian Paulen 2011

Authors and Affiliations

  • Scott Kostojohn
  • Mathew Johnson
  • Brian Paulen

There are no affiliations available

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