Essential Service Capabilities

  • Michael J. Sydor


No matter the scope or scale of your APM implementation, there are a few services with which you must be successful. In priority order, they are as follows:
  • Triage

  • Application audit

  • Preproduction review

  • Metrics capacity management


Application Server Test Plan Capacity Planning Service Capability Twilight Zone 


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    “The Pluses of Getting It Wrong” — Roediger and Finn, Scientific American Mind March 2010. Preview available at
  2. 4.
    “Pro Java EE 5 Performance Management and Optimization”, Steven Haines, 2006 Apress.Google Scholar
  3. 5.
    A shameless hack of the Twilight Zone opening, 1959 TV series Rod Serling. 1959. The Twilight Zone. tv series. Created by Rod Serling. Narrated by Rod Serling, Forest Whitaker, and Desi Arnaz. USA: CBS, 1959–1964Google Scholar
  4. 6.
    “Magic Quadrant for Application Performance Monitoring”, Gartner Incorporated, 18 February 2010

Copyright information

© CA Technologies 2010

Authors and Affiliations

  • Michael J. Sydor

There are no affiliations available

Personalised recommendations