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Assessments

  • Michael J. Sydor

Abstract

This chapter introduces the most useful APM activity—assessments. These are not just for APM practitioners, they are for all the other folks, too. Assessments are simply measurements and observations about your current business practices. I will focus on monitoring, but the technique is fundamental to documenting the state of any variety of systems. Essentially, to figure out where you are going and how to get there, you need to first assess what you are already doing.

Keywords

Assessment Activity Management Capability Monitoring Technology Stakeholder Interview Pilot Evaluation 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© CA Technologies 2010

Authors and Affiliations

  • Michael J. Sydor

There are no affiliations available

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