‘We tried it before and it didn’t work!’ How often have we heard these words uttered? Have we ever stopped to consider what it is that makes change successful?
KeywordsChange Management Nursing Profession Process Team Clerical Staff Audit Commission
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
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© Dawn Freshwater and Rebecca Broughton 2001