Abstract
This paper presents the results of a research carried out in five companies of the Brazilian telecommunications market: Vivo, TIM, Claro, Embratel and Intelig. The aim was to estimate the maturity level of the software development processes, according to the CMMI (Capability Maturity Model Integration) criteria. The chosen instrument was a questionnaire applied to IT (Information Technology) teams from each company, which made possible to estimate the current maturity level and identify improvement points, in a much faster and economic way compared to traditional appraisals, such as SCAMPI (Standard CMMI Appraisal Method for Process Improvement). The measured maturity levels were low for almost every team selected as a sample.
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Quintella, H., Barros, L. (2008). A Simple Way for Preparing to a CMMI Appraisal. In: Elleithy, K. (eds) Innovations and Advanced Techniques in Systems, Computing Sciences and Software Engineering. Springer, Dordrecht. https://doi.org/10.1007/978-1-4020-8735-6_57
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DOI: https://doi.org/10.1007/978-1-4020-8735-6_57
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