User Modeling in the Context of Cognitive Service Delivery: Application to Learning Management Systems

Abstract

—A contemporary trend in the field of telecommunications is the development of a constantly increasing number of services available to users through computer networks. These services are being used in order to facilitate users’ everyday life and save them time and effort. The following paper discusses on the service delivery and the way it can be adapted to each user’s specific needs, in the context of cognitive networks and service provisioning. An example of such a service is being examined, namely a Learning Management System and specifically User Model entity, which is responsible for storing user’s preferences. In support of this vision, a paradigm of Bayesian Networks’ application is presented, aiming at predicting user’s preferences in a Learning Management System, by managing a specific set of parameters that affect it and providing the information to configure the learning content to be delivered, accordingly. For the confirmation of this Model’s validity a set of indicative results are also presented at the end of this paper. Index Terms‐E‐learning, Learning Management System, Service Provisioning, User model