Abstract
The communication and information revolution is caused by a fast changing sets of technologies that have already caused changes in the enterprise. Furthermore the expectations of the "customers" of the enterprise have changed because of personal use of the internet and web. Customers expect the Time of response for any transaction to be instantaneous. Managing the pace of change is today’s big enterprise problem. The technologies of computers, networks, software that enable very fast response are complex and themselves fast changing .To use the new versions of technologies requires both learning new skills and changing internal operational procedures. Operational Transformation is the next frontier of business advantage. Because of global competition in uncertain times, Any enterprise of any size must be configured to change; change the way they conduct business and change basic operations. Failure to do this will mean losing to competitors who do change. These issues will be examined and a possible solution to the problem offered.
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Greene, T.J. (2007). CHANGING THE WAY THE ENTERPRISE WORKS. In: Chen, CS., Filipe, J., Seruca, I., Cordeiro, J. (eds) Enterprise Information Systems VII. Springer, Dordrecht. https://doi.org/10.1007/978-1-4020-5347-4_2
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DOI: https://doi.org/10.1007/978-1-4020-5347-4_2
Publisher Name: Springer, Dordrecht
Print ISBN: 978-1-4020-5323-8
Online ISBN: 978-1-4020-5347-4
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