The Knowledge Portal Framework
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The development and introduction of any enterprise-wide information system into a firm typically involves a change in current work practice and in existing ways of doing things. Due to an enterprise system’s wide organizational reach, there is generally a higher risk of potential non-adoption and non-use by employees than with smaller, more localized systems. The challenge for designers of systems which span the corporation’s user base is to introduce these systems in ways which offer the best chance for acceptance and which increase the likelihood of avid daily use.
KeywordsKnowledge Creation Knowledge Work Computer Support Cooperative Work Information Behaviour History File
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