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Abstract

This final chapter reviews some fundamental themes, before summarising and reviewing the research upon which the book is based. The summary includes observations and conclusions regarding the field investigations, interviews and documentary evidence, and provides an overview of the theoretical framework developed. The bulk of the chapter discusses a proposed systems-based organisational model that, if adopted, could be a basis for a national system to reduce socio-technical failures. The model consists of a hierarchy of subsystems, some of which would feed back information on socio-technical failures through several paths to industry, designers, legislators and educational establishments, to aid organisational learning.

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Notes

  1. Pidgeon, N.E (1988) Risk assessement and accident analysis, Acta Psychologica, 68, pp 355–368.

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  3. Toft, B. (1984) Human factor failure in complex systems, Dissertation, for the awarding of a BA (Hons) degree in Independent Studies, University of Lancaster.

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© 2005 Brian Toft and Simon Reynolds

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Toft, B., Reynolds, S. (2005). Discussion and conclusions. In: Learning from Disasters: A Management Approach. Palgrave, London. https://doi.org/10.1007/978-1-349-27902-9_9

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