Abstract
This chapter is concerned with the ways in which people make decisions in organisations. It is organised around a role play exercise, which is itself based on a set of real organisational problems. The exercise involves people taking on various roles in a small manufacturing company and holding a management meeting at which to plan and agree some actions for improvement. More detailed advice on how to set up the role play exercise is given in the Tutor’s Notes. The rest of this chapter is organised in three parts.
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Essential Reading
List for non-participant observers only
Gilhooly, K.J. (1990) Decision making and judgement. In Eysenck, M.W. (ed.) The Blackwell Dictionary of Cognitive Psychology. Blackwell, Oxford.
Klein, G.A., Orsanu, J., Calderwood, R. and Zsambok, CE. (1994) Decision-making in Action: Models and Methods, Chapters 1, 5 and 23. Ablex, New Jersey.
March, J.G. (1991) How decisions happen in organizations. Human-Computer Interaction, 6: 95–117.
Pugh, D.S. and Hickson, D.J. (1989) Writers on Organizations, 4th edn, Chapter 4, Decisionmaking in organisations. Penguin, London.
List for participants in the role play only
Galbraith, J. (1973) Designing Complex Organizations. Addison-Wesley, Reading, MA.
Morgan, G. (1986) Images of Organisation, Chapters 3 and 4. Sage, Beverly Hills, California.
Copyright information
© 1999 Chris Clegg
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Clegg, C. (1999). Decision Making. In: The Experience of Managing. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-27328-7_9
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DOI: https://doi.org/10.1007/978-1-349-27328-7_9
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-0-333-71416-4
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