Chapter 3 focuses on diagnosing self since the manager is an important part of the environment, and diagnosing self is the first step of the equation for diagnosing the organizational environment. This diagnosis involves identifying the manager’s view of the problem/goal and of the unique environment, a viewpoint that will be influenced by the manager’s values and perceptions. The manager must also diagnose the behaviour style that is part of his or her leader personality—how the manager behaves involuntarily without cognitively thinking about actions. A discussion of the conceptual framework for diagnosing self begins this chapter.
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