Managing Diversity: Management Responsibilities of Care Management
Care management in community care is to do with empowering individuals. The right to assessment, the involvement of consumers in making decisions about services and the monitoring of service delivery is said to give them more control over the process. However it is apparent that other factors are involved in empowerment. In Chapter 2 we acknowledged that access to and control over resources, whether those are services or budgets, is a significant aspect of empowerment.
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