The Carlton Hotel

Messenger, Sally; Shaw, Humphrey

doi:10.1007/978-1-349-21595-9_42

Sally Messenger³ &
Humphrey Shaw⁴

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Abstract

Draw up a checklist of points that the executive head housekeeper could use as a basis for the training session with the deputy and floor housekeepers.

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Authors and Affiliations

Department of Management Studies for Tourism and Hotel Industries, University of Surrey, UK
Sally Messenger (Lecturer in Hotel Management)
The Business School, Polytechnic of North London, UK
Humphrey Shaw (Senior Lecturer in Accounting and Finance)

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Sally Messenger
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Humphrey Shaw
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Messenger, S., Shaw, H. (1991). The Carlton Hotel. In: Hospitality Management. Palgrave, London. https://doi.org/10.1007/978-1-349-21595-9_42

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DOI: https://doi.org/10.1007/978-1-349-21595-9_42
Publisher Name: Palgrave, London
Print ISBN: 978-0-333-54683-3
Online ISBN: 978-1-349-21595-9
eBook Packages: Palgrave Business & Management CollectionBusiness and Management (R0)

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