Abstract
This chapter considers the concept of quality assurance and its relation to postnatal care. It will consider the theory related to quality assurance and select some of the measurement tools which are available: questionnaires, peer observation surveys and suggestion boxes. Quality circles can identify areas which require improvement and if readers are familiar with Monitor or performance indicators, for example, they may want to consider specific applications of these to the midwifery setting.
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References
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Suggested Further Reading
Ball J 1989 Postnatal care and adjustment to motherhood. In Robinson S, Thomson A (eds) Midwives, research and childbirth. Chapman and Hall, London
Hughes D J F, Goldstone L A 1989 Frameworks for midwifery care in Great Britain: an exploration of quality assurance. Midwifery 5(4): 163–71
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Royal College of Midwives 1987 RCM Statement ‘Towards a healthy nation’: a policy for the maternity services. Midwives Chronicle 100(1194): 218
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© 1990 Rowan Nunnerley
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Nunnerley, R. (1990). Quality Assurance in Postnatal Care. In: Alexander, J., Levy, V., Roch, S. (eds) Postnatal Care. Midwifery Practice. Palgrave, London. https://doi.org/10.1007/978-1-349-21082-4_9
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DOI: https://doi.org/10.1007/978-1-349-21082-4_9
Publisher Name: Palgrave, London
Print ISBN: 978-0-333-51371-2
Online ISBN: 978-1-349-21082-4
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