Skip to main content

Managerial Strategies of Organisational Control

  • Chapter
Organizational Change
  • 18 Accesses

Abstract

All organisations employ a management system of one kind or another for directing and controlling the operations of its different specialised functions and units. At the simplest level it involves senior management deciding on what it wants to achieve, issuing orders and making sure that these are consistently and reliably carried out. With the increasing size of organisations and the complexity of operations associated with the division of labour, a more extensive and elaborate control system is necessary to ensure that patterns of human behaviour align with the demands and responsibilities of the job and that people comply to certain desired norms of behaviour related to organisational standards.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Alschuler, A. et al. (1977) ‘Collaborative Problem-solving as an Aim of Education in a Democracy’, Journal of Applied Behavioral Science, vol. 13, no. 3, pp. 315–27.

    Article  Google Scholar 

  • Appleby, D. G. and Winder, P. (1977) ‘An Evolving Definition of Collaboration and some Implications for Work Settings’, Journal of Applied Behavioral Science, vol. 13, no. 3, pp. 279–91.

    Article  Google Scholar 

  • Argyris, C. (1977) ‘Double Loop Learning in Organizations’, Harvard Business Review, September-October.

    Google Scholar 

  • Asthanassiades, J. C. (1973) ‘The Distortion of Upward Communication in Hierarchical Organizations’, Academy of Management Journal, vol. 16, no. 2, June, pp. 207–25.

    Article  Google Scholar 

  • Blau, P. (1963) The Dynamics of Bureaucracy 2nd ed. (University of Chicago Press).

    Google Scholar 

  • Blau, P. and Scott, W. R. (1962) Formal Organizations ( San Francisco, Chandler).

    Google Scholar 

  • Bowers, D. G. (1973) ‘O.D. Techniques and their Results in 23 Organizations: the Michigan I.C.L. Study’, Journal of Applied Behavioral Science, vol. 9, no. 1, pp. 21–43.

    Article  Google Scholar 

  • Brewer, J. (1971) ‘Flow of Communications, Expert Qualifications and Organizational Authority Structures’, American Sociological Review, vol. 36, June, pp. 475–84.

    Article  Google Scholar 

  • Buchanan, P. C. (1971) ‘Crucial issues in O.D.’, in Social Intervention: A Behavioral Science Approach, ed. H. A. Hornstein et al. ( New York, The Free Press).

    Google Scholar 

  • Campbell, J. P. (1971) ‘Personnel Training and Development’, Annual Review of Psychology, vol. 22, pp. 291–306.

    Article  Google Scholar 

  • Campbell, J. P. and Dunnette, M. D. (1968) ‘Effectiveness of T-group Experiences in Managerial Training and Development’, Psychological Bulletin, vol. 70, pp. 73–104.

    Article  Google Scholar 

  • Chervany, N. and Dickson, G. (1974) ‘An Experimental Evaluation of Information Overload in Production Environment’, Management Science, vol. 20, pp. 1335–44.

    Article  Google Scholar 

  • Dalton, M. (1959) Men Who Manage (New York, Wiley). Drucker, P. F. (1954) Practise of Management ( New York, Harper & Row).

    Google Scholar 

  • Finch, F. W. (1977) ‘Collaborative Leadership in Work Settings’, Journal of Applied Behavioral Science, vol. 13, no. 3, pp. 268–78.

    Article  Google Scholar 

  • Fleishman, E. A. (1953) ‘Leadership Climate, Human Relations Training and Supervisory Behavior’, Personnel Psychology, vol. 6, pp. 205–22.

    Article  Google Scholar 

  • Franklin, J. L. (1970) ‘Characteristics of Successful and Unsuccessful Organization Development’, Journal of Applied Behavioral Science, vol. 12, no. 4, October—December, pp. 471–92.

    Article  Google Scholar 

  • Friedlander, F. (1970) ‘The Primacy of Trust as a Facilitator of Further Group Accomplishment’, Journal of Applied Behavioral Science, vol. 6, pp. 387–400.

    Article  Google Scholar 

  • Friedlander, F. and Brown, L. D. (1974) ‘Organization Development’, Annual Review of Psychology, vol. 25, pp. 313–41.

    Article  Google Scholar 

  • Friedlander, F. and Greenberg, S. (1971) ‘The Effect of Job Attitudes, Training and Organization Climate upon Performance of the Hard-core Unemployed’, Journal of Applied Psychology, vol. 55, pp. 287–95.

    Article  Google Scholar 

  • Greiner, L. E. (1967) ‘Patterns of Organizational Change’, Harvard Business Review, vol. 45, pp. 119–28.

    Google Scholar 

  • Hildrew, P. (1978) ‘Calm after the Storm of Industrial Crises’, Guardian, 4 December.

    Google Scholar 

  • Jacobs, D. (1974) ‘Dependence and Vulnerability: an Exchange Approach to the Control of Organizations’, Administrative Science Quarterly, vol. 19, pp. 45–58.

    Article  Google Scholar 

  • Lawler, E. E. and Hackman, J. R. (1969) ‘Impact of Employee Participation in the Development of Pay Incentive Plans: a Field Experiment’, Journal of Applied Psychology, vol. 53, pp. 467–71.

    Article  Google Scholar 

  • Lawler, E. E., Hackman, J. R. and Kaufman, S. (1973) ‘Effects of Job Redesign: a Field Experiment’, Journal of Applied Social Psychology, vol. 3, pp. 49–62.

    Article  Google Scholar 

  • Levinson, H. (1970) ‘Management by Whose Objectives?’, Harvard Business Review, vol. 49, no. 6, pp. 125–34.

    Google Scholar 

  • Miles, M. G., Hornstein, H. A., Callahan, D. M., Calder, P. H. and Schiavo, R. S. (1969) ‘The Consequences of Survey Feedback: Theory and Evaluation’, in The Planning of Change, ed. W. G. Bennis et al. (New York, Holt, Rinehart & Winston).

    Google Scholar 

  • Nadler, D. A. and Pecorrela, P. A. (1975) ‘Differential Effects of Multiple Interventions in an Organization’, Journal of Applied Behavioral Science, vol. 11, no. 3.

    Google Scholar 

  • Olsen, M. (1968) The Logic of Collective Action ( New York, Schocken Books).

    Google Scholar 

  • O’Reilly, C. A. (1978) ‘The International Distortion of Information in Organizational Communication: a Laboratory and Field Investigation’, Human Relations, vol. 31, no. 2, pp. 173–93.

    Article  Google Scholar 

  • O’Reilly, C. A. and Roberts, R. (1974) ‘Information Filtration in Organizations: Three Experiments’, Organizational Behavior and Human Performance, vol. 11, pp. 253–65.

    Article  Google Scholar 

  • Ouchi, W. G. and Maguire, M. A. (1975) ‘Organizational Control: Two Functions’, Administrative Science Quarterly, vol. 20, no. 4, December, pp. 559–69.

    Article  Google Scholar 

  • Porter, L. W. and Lawler, E. E. (1965) ‘Properties of Organization Structure in Relation to Job Attitudes and Job Behavior’, Psychological Bulletin, vol. 64, pp. 23–51.

    Article  Google Scholar 

  • Pugh, D. S., Hickson, D. J., Hinings, C. R. and Turner, C. (1969) ‘The Context of Organizational Structures’, Administrative Science Quarterly, vol. 14, no. 1.

    Google Scholar 

  • Purcell, J. (1979) ‘The Lessons of the Commission on Industrial Relations attempts to reform workplace industrial relations’, Industrial Relations Journal, vol. 10, no. 2, Summer.

    Google Scholar 

  • Raia, A. P. (1965) ‘Goal Setting and Self Control’, Journal of Management Studies, vol. 2, no. 1, February.

    Google Scholar 

  • Scheflen, K. C., Lawler, E. E. and Hackman, J. R. (1971) ‘Long Term Impact of Employee Participation in the Development of Pay Incentive Plans: a Field Experiment Revisited’, Journal of Applied Psychology, vol. 55, pp. 182–6.

    Article  Google Scholar 

  • Trist, E. (1977) ‘Collaboration in Work Settings’, Journal of Applied Behavioral Science, vol. 13, no. 3, pp. 268–78.

    Article  Google Scholar 

  • Trist, E. L. and Bamforth, K. W. (1951) ‘Some Social and Psychological Consequences of the Longwall Method of Coal Getting’, Human Relations, vol. 4, pp. 3–38.

    Article  Google Scholar 

  • White, D. D. (1973) ‘Factors Affecting Employee Attitudes Toward the Installation of a New Management System’, Academy of Management Journal, vol. 16, no. 4, pp. 636–46.

    Article  Google Scholar 

  • Woodward, J. (ed.) (1970) Industrial Organisation: Behaviour and Control (Oxford University Press).

    Google Scholar 

  • Zand, D. E. (1972) ‘Trust and Managerial Problem-solving’, Administrative Science Quarterly, vol. 17, pp. 229–40.

    Article  Google Scholar 

Download references

Authors

Copyright information

© 1980 Edmund Brooks

About this chapter

Cite this chapter

Brooks, E. (1980). Managerial Strategies of Organisational Control. In: Organizational Change. Palgrave, London. https://doi.org/10.1007/978-1-349-16346-5_7

Download citation

Publish with us

Policies and ethics