Abstract
When the management has built up a team of reliable, trained people it is worth taking the trouble to keep them; when employees are not happy they leave. To obtain long service and good results from its workforce a company should never allow job satisfaction and personal contentment with working conditions to be left to chance.
Signs and symptoms of unrest; finding the cause of discontent; pay; conditions of work; personality problems; feelings of neglect; lack of effective communication; Flexitime; constructive criticism
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Bibliography
Michael Armstrong: Handbook of Personnel Management (Kogan Page Ltd., 1977).
R. O. Clarke, D. J. Fatchett, B. C. Roberts: Workers’ Participation in Management in Britain (Heinemann Educational Ltd.).
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© 1980 Joan Moncrieff and Doreen Sharp
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Moncrieff, J., Sharp, D. (1980). Staff Relations. In: The Professional Secretary’s Handbook. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-16340-3_19
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DOI: https://doi.org/10.1007/978-1-349-16340-3_19
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-0-333-25720-3
Online ISBN: 978-1-349-16340-3
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