Legal Services

  • Michael Zander


Unlike the goods and services considered so far in this book, legal services for poor people are often provided free or for a nominal sum So simply comparing what people pay with the services they get would almost inevitably lead to the conclusion that poor people get greater ‘value for money’ from the legal system than the better-off Legal services can however be regarded as services which ought to be equally available (and of equal standard) to all members of society. In this view consumer detriment arises out of the general inability of poorer people, despite help with costs, to get services as good as those gained by the better-off. The reasons why poorer consumers are at a disadvantage when going to law are discussed in this chapter, following a summary of the legal aid and advice schemes.


Legal Problem Legal Service Private Practitioner Legal Advice Means Test 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 5.
    Supply Estimates 1976 – 77. HC 276, London, HMSO, 1976, Class IXGoogle Scholar
  2. 6.
    House of Commons Hansard. Vol 459, 15 December 1948, col 1221Google Scholar
  3. 7.
    Legal Aid, 26th Annual Report 1975 – 76. London, HMSO, 1976, Appendix 21Google Scholar
  4. 8.
    Legal Aid, 23rd Annual Report 1972 – 73. London, HMSO, 1974, p 36Google Scholar
  5. 9.
    C Glasser, ‘Simplifying the financial side of legal aid’, LAG Bulletin. Legal Action Group, March 1976, p 56Google Scholar
  6. 10.
    Legal Aid, 26th Annual Report 1975 – 76. London, HMSO, 1976Google Scholar
  7. 12.
    K Foster, ‘The location of solicitors’, Modern Law Review. Vol 36, 1973Google Scholar
  8. 13.
    L Bridges, B Sufrin, J Whetton and R White, Legal services in Birmingham. Birmingham University, 1975Google Scholar
  9. 14.
    B Abel-Smith, M Zander and R Brooke, Legal problems and the citizen. London, Heinemann, 1973Google Scholar
  10. 15.
    Society of Labour Lawyers, Justice for all. Fabian research pamphlet no. 273, London, Fabian Society, 1968Google Scholar
  11. 16.
    Legal Aid, 26th Annual Report 1975 – 76. London, HMSO, 1976Google Scholar
  12. 17.
    Report of the Poor Persons’ Rules Committee. Cmd 2358, London, HMSO, 1925Google Scholar
  13. 18.
    ‘larger units are in themselves more profitable because they are more economical’. Prices and Incomes Board, Remuneration of solicitors. Cmnd 3529, London, HMSO, 1968Google Scholar
  14. 19.
    C M Campbell and R J Wilson, Public attitudes to the legal profession in Scotland. Undated summary of unpublished reportGoogle Scholar
  15. 20.
    M Zander, ‘Who goes to solicitors?’ Law Society’s Gazette. 19 March 1969Google Scholar
  16. 21.
    M Zander, ‘Unrepresented defendants in magistrates’ courts’, New Law Journal 1972, p 1042Google Scholar
  17. 22.
    There are three such studies: K Bell, ‘National Insurance Local Tribunals’, Journal of Social Policy. No. 4, 1973, p 16; K Bell, Research study on Supplementary Benefit Appeal Tribunals. London, HMSO, 1975, p 15; and figures reported in House of Commons Hansard. Vol 855, 1 May 1973, cols 264–5Google Scholar
  18. 23.
    R White, ‘The distasteful character of litigation for poor persons’, The Juridicial Review. 1975, p 246Google Scholar
  19. 24.
    The establishment of law centres was urged especially by the Society of Labour Lawyers in the Fabian pamphlet, Justice for all, in 1968Google Scholar
  20. 25.
    See M Zander and P Russell, ‘Law centres survey’, Law Society’s Gazette. 10 March 1976Google Scholar
  21. 26.
    Brent Law Centre, First Report. January 1975Google Scholar
  22. 27.
    Law Society, Evidence to the Royal Commission on Legal Services. Memorandum no. 3, 1977, para XX.1, p 204Google Scholar
  23. 28.
    This section is based on information provided in the evidence to the Royal Commission submitted by the Greater London Citizens Advice Bureaux Lawyers’ Group.Google Scholar
  24. 29.
    See M Partington, Recent developments in legal services for the poor: some reflections on experience in Coventry. Occasional paper no. 12, London, CDP, undatedGoogle Scholar
  25. 30.
    Financing public interest law in America. Washington DC, Council for Public Interest Law, 1976Google Scholar
  26. 31.
    Community Development Project, Limits of the law. London, CDP, 1977Google Scholar

Copyright information

© National Consumer Council 1977

Authors and Affiliations

  • Michael Zander

There are no affiliations available

Personalised recommendations