Management pp 82-121 | Cite as

Managing culture

  • Stephen Linstead


The organization (upon which this particular case is based) is a Canadian automobile assembly plant employing some 1300 people. In response to increased foreign competition, the corporation decided to implement a participative management program focused on quality. In 1980, the plant hired consultants to help implement a Quality of Working Life program. The union refused to participate, but approved a participative management program and the plant management decided to go ahead.


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© L. Fulop and S. Linstead 1999

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  • Stephen Linstead

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