Abstract
In recent years there has been something of a renaissance of interest in the idea of Participatory Design (PD) of information systems (IS). Participatory Design might be defined as any attempt to include significant stakeholders, particularly end-users in the process of developing an information system. Lytinnen and Hirschheim (1987) define stakeholders as being ‘all those claimants inside and outside the organisation who have a vested interest in the problem and its solution’. Friedman (1989) believes that this focus on user relations constitutes a distinct phase in the history of computing equivalent in stature to two previous phases focused on hardware and software constraints.
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© 1998 P. Beynon-Davies
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Beynon-Davies, P. (1998). Participatory Design. In: Information Systems Development. Macmillan Computer Science Series. Palgrave, London. https://doi.org/10.1007/978-1-349-14931-5_28
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DOI: https://doi.org/10.1007/978-1-349-14931-5_28
Publisher Name: Palgrave, London
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