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Abstract

Seymour Tilles, the author of a 1961 article on consultancy, told clients that they should not be seeking to obtain facts from their advisers: much more of an issue was the need to convert these facts into action:

If what the executive wants is not information but help, he must realize that ‘help’ is a highly personal thing, and does not corne neatly bound in plastic covers.1

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© 1999 Fiona Czerniawska

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Czerniawska, F. (1999). The Polarisation of Consulting Styles. In: Management Consultancy in the 21st Century. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-14873-8_11

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