Designing Value-Creating Capabilities
Here is a definition. The Digital Era enterprise is a people-centered knowledge network capable of behaving in ways that make a powerful difference to customers. Those things that are central to a company’s particular ability to make a powerful difference to customers are its capabilities. The overall intelligence of the behaviors that result from its capabilities determine the ability to create value over a sustained period.
KeywordsTransportation Marketing Assimilation Manure Benz
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