Designing Value-Creating Capabilities

  • Alf Chattell

Abstract

Here is a definition. The Digital Era enterprise is a people-centered knowledge network capable of behaving in ways that make a powerful difference to customers. Those things that are central to a company’s particular ability to make a powerful difference to customers are its capabilities. The overall intelligence of the behaviors that result from its capabilities determine the ability to create value over a sustained period.

Keywords

Transportation Marketing Assimilation Manure Benz 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Notes

  1. 1.
    C.W. Churchman, The Design of Inquiring Systems (New York, Basic Books, 1971). A landmark book 30 years ahead of its time.Google Scholar
  2. 3.
    Peter F. Drucker, Managing for Results (New York: Harper & Row, 1964).Google Scholar
  3. 5.
    Peter F. Drucker, Managing for Results (New York: Harper & Row, 1964).Google Scholar

Copyright information

© Alf Chattell 1998

Authors and Affiliations

  • Alf Chattell

There are no affiliations available

Personalised recommendations