Abstract
What are the responsibilities of managers in communicating at a time of disaster or crisis? This chapter raises some of the issues which managers could consider in preparing to deal with such events. The issues raised, while some may be used as guidelines in planning for a crisis or disaster response, are primarily intended to stimulate thinking and discussion in organisations and the news media which reports on them. Some practical ideas about training and rehearsal are given in Chapter 13.
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References
Bell, M. (1997) ‘Here is the war, live by satellite’ London: Guardian 8 March. See also British Journalism Review March 1997
Bradford Council (1986) Out of the Valley: Bradford MDC’s response to the Bradford City Fire Disaster 1985–1986 Bradford: Policy Unit
Casswell, T. (1996) ‘The Hillsborough Report: a summary in pictures’ in Journeys of Discovery: creative learning from disaster London: National Institute for Social Work
Fursland, E. (1996) ‘Still Gagging on the Truth’ London: Guardian 20 July
Harrison, S. (1997) ‘Earning trust by telling the truth: how should public relations and media professionals behave when a disaster happens?’ Journal of Communication Management Volume 1 Number 3, February
IPI (1996) Dunblane: reflecting tragedy London: British Executive of the International Press Institute
Newburn, T. (1996) ‘Some Lessons from Hillsborough’ in Journeys of Discovery: creative learning from disaster London: National Institute for Social Work
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© 1999 Shirley Harrison
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Harrison, S. (1999). Issues. In: Harrison, S. (eds) Disasters and the Media. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-14640-6_2
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DOI: https://doi.org/10.1007/978-1-349-14640-6_2
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-14642-0
Online ISBN: 978-1-349-14640-6
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