Time to Take Action

  • Ian C. Gregory
  • Simon B. Rawling


Making progress to reorganize and restructure your business’s operations requires a focused and coordinated effort that is going to be difficult. If you have read the previous three chapters you will by now have decided what issues you are addressing and have set up a team to begin to deal with them. You may also have an idea as to the source of the problems arising from your initial enquiries. The next step in creating change is to generate a fuller understanding of the business process you are investigating.


Business Process Project Team Diagnostic Process Batch Size Business System 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Suggested Reading

  1. W. C. Byham and J. Cox, Zapp!, The Lightning of Empowerment (London, Century Business, 1991).Google Scholar
  2. P. M. Senge, The Fifth Discipline Fieldbook — Strategies and Tools for Building a Learning Organisation (London, Nicholas Brealy, 1996).Google Scholar

Copyright information

© Ian C. Gregory and Simon B. Rawling 1997

Authors and Affiliations

  • Ian C. Gregory
  • Simon B. Rawling

There are no affiliations available

Personalised recommendations