Social Work pp 67-77 | Cite as

Social work and organisations

  • Audrey Mullender
  • Stella Perrott


Although much organisational and human resource management theory has arisen from industry and commerce, it has a clear relevance to public and voluntary sector welfare bodies. Indeed, social work values can be used to evaluate management theory as we consider what organisations do to the people who work in them and the people they were set up to serve. Furthermore, if services and working conditions are to improve over time, organisations have to change and adapt, so that they foster competence, quality and learning.


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Further reading

  1. Clegg, S. R., Handy, C. and Nord, W. (eds) (1996) Handbook of Organization Studies (London, Sage). A useful organisation ‘text book’ which covers theories of organisation, current issues and research.Google Scholar
  2. Itzin, C. and Newman, J. (eds) (1995) Gender, Culture and Organisational Change: Putting Theory into Practice (London, Routledge). This book focuses on gender in organisations and on feminising the workplace and service delivery. It provides useful case histories of successful change in and across organisations.Google Scholar
  3. Kelly, D. and Warr, B. (1992) Quality Counts: Achieving Quality in Social Care Services (London, Whiting & Birch). An edited collection which provides the most accessible general introduction to quality assurance in social work and social care.Google Scholar
  4. Mabey, C. and Mayon-White, B. (1993) Managing Change (London, Paul Chapman Publishing in association with the Open University). A widely read and practical introductory text on managing change in organisations.Google Scholar
  5. Morgan, G. (1986) Images of Organization (Thousand Oaks, CA, Sage). An exploration of organisations through metaphor and symbols — for example, the organisation as a brain or a psychic prison — which provides insights into how organisations work and what they mean to their members.Google Scholar

Copyright information

© Audrey Mullender and Stella Perrott 1998

Authors and Affiliations

  • Audrey Mullender
  • Stella Perrott

There are no affiliations available

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