Looking after Employees: Welfare and Counselling Services
The development of welfare services in industrial organisations began in the UK in the late nineteenth century, when there was no welfare state and working conditions could be appalling. Some paternalistic employers, most of them Quakers, believed that they had a responsibility to look after their employees for both social and economic reasons. The question we attempt to answer in this chapter is whether it is still necessary for employers to provide welfare services.
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