Hypermedia-Based Training System for ISO 9000 Quality Standards

  • R. F. Leung
  • H. C. Leung
  • J. F. Hill
Chapter

Summary

This paper explores the suitability of applying hypermedia technology to support the training requirements for a quality system The focus is on the authors’ experience in developing a hypermedia-based system for training in ISO 9000 quality standards. Some key aspects are described in detail such as the system development methodology, the system’s information network/structure and results of the system developed. The paper concludes with a wider implication in developing a hypermedia-based information system which can be used for both training and documentation requirement of the quality system. And ultimately an integrated quality information system which can support the overall goals of total quality management.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    J. M. JURAN and F.M. GRYNA (1993) Quality Planning and Analysis, 3rd Edition, McGraw-Hill, Inc. p.130Google Scholar
  2. 2.
    J. CONKLIN (1987) Hypertext: An Introduction and Survey, IEEE computer, Vol 20 No 9 pp. 17CrossRefGoogle Scholar
  3. 3.
    C.K. RAMAIAH (1992) An Overview of Hypertext and Hypermedia“ INICAE, Vol. 11, Nos. 1, p. 27Google Scholar
  4. 4.
    D. H. JONASSEN and R.S. GRABINGER (1990) Problems and issues in designing hypertext/hypermedia for learning, Designing Hypermedia for Learning, Springer Verlag Berlin Heidelberg, p. 3Google Scholar
  5. 5.
    H. C. LEUNG and R. F. LEUNG and J. F. HILL (1995) Multimedia/Hypermedia in CIM: State-of-the-art Review and Research Implications, Part I, (to be publish)Google Scholar
  6. 6.
    D.M. EDWARDS and L. HARDMAN ‘Lost in Hyperspace’: Cognotive Mapping and Navigation in Hypertext Environment, Hypertext: Theory into Practice, edited by McAleese R., Blackwell Scientic Publications 1989, p. 105Google Scholar

Copyright information

© Department of Mechanical Engineering University of Manchester Institute of Science and Technology 1995

Authors and Affiliations

  • R. F. Leung
    • 1
  • H. C. Leung
    • 1
  • J. F. Hill
    • 1
  1. 1.University of WarwickUK

Personalised recommendations