Practical Experience of Benchmarking Research in UK Manufacturing

  • Gwyn Groves
  • James Douglas
  • Jeremy Steel
Chapter

Summary

This paper draws upon practical experience of competitive benchmarking projects undertaken in UK clothing manufacture, electronic equipment manufacture and engine assembly plants. By way of contrast, a case study is included which illustrates the use of non-competitive partners in order to identify transferable practices which will lead to performance improvement in a pharmaceutical manufacturing company. The paper draws general conclusions about lessons learned from carrying out benchmarking studies in industry, and pitfalls to avoid.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. [1]
    J DOUGLAS (1993) Benchmarking of UK Engine Manufacturing Plant Performance. MSc Thesis, Cranfield.Google Scholar
  2. [2]
    G GROVES and D HAMBLIN (1989) The Effectiveness of AMT Investment in UK Clothing Manufacture. British Clothing Industry Association, London.Google Scholar
  3. [3]
    G GROVES and D HAMBLIN (1990) The Effectiveness of AMT Investment in UK Electronic Equipment Manufacture. Report of SERC Grant GR/E/22794 Cranfield.Google Scholar
  4. [4]
    R CAMP (1989) Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance, 2nd Edn. ASQC Quality Press, Milwaukee, Wisconsin.Google Scholar
  5. [5]
    J STEEL (1994) Benchmarking key business facilities. Internal Report, School of Industrial and Manufacturing Science, Cranfield.Google Scholar
  6. [6]
    M McDONALD (1989) Marketing Plans, How to prepare them: How to use them“. 2nd Edn. Butterworth-Heinemann.Google Scholar
  7. [7]
    The Item Group (1992) Best Practice Benchmarking. Department of Trade and Industry.Google Scholar

Copyright information

© Department of Mechanical Engineering University of Manchester Institute of Science and Technology 1995

Authors and Affiliations

  • Gwyn Groves
    • 1
  • James Douglas
    • 1
  • Jeremy Steel
    • 1
  1. 1.School of Industrial and Manufacturing ScienceCranfield UniversityUK

Personalised recommendations