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Competences Underlying Effective Role Performance

  • Allan P. O. Williams
  • Sally Woodward
Chapter

Abstract

We have described consultancy as a process in which a consultant provides a service to a client for the purpose of meeting the client’s need. We have also conceptualised this process in terms of the problem-solving paradigm, i.e. viewing the client’s need as a problem to be solved. In the course of this problem-solving process the consultant may undertake a variety of roles according to his or her interpretation of the needs of the situation. The value of the 1+7 model is that it identifies (in a readily assimilated form) the key roles which consultants should be able to undertake in the process.

Keywords

Sales Director Educator Role Client System Client Organisation Expert Role 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Allan P. O. Williams and Sally Woodward 1994

Authors and Affiliations

  • Allan P. O. Williams
    • 1
    • 2
    • 3
  • Sally Woodward
    • 3
  1. 1.Organisational and Occupational PsychologyCity University Business SchoolUK
  2. 2.Department of Business StudiesCity University Business SchoolUK
  3. 3.Centre for Personnel Research and Enterprise DevelopmentCity University Business SchoolUK

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