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Consultancy Roles

  • Allan P. O. Williams
  • Sally Woodward

Abstract

No two consultancy assignments are the same, even if they fall within the same technical area. The major factors contributing to this uniqueness are situational differences, including client needs. In order to master such diversity, consultants have to be trained to recognise client needs and expectations and the forces impinging upon their client’s behaviour, and be able to respond appropriately. Models of consultancy roles can serve as useful aids when training individuals to display the competences (i.e. the knowledge and skills) we associate with the effective consultant.

Keywords

Situational Factor Contingency Model Travel Agent Consultant Role Consultancy Process 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Allan P. O. Williams and Sally Woodward 1994

Authors and Affiliations

  • Allan P. O. Williams
    • 1
    • 2
    • 3
  • Sally Woodward
    • 3
  1. 1.Organisational and Occupational PsychologyCity University Business SchoolUK
  2. 2.Department of Business StudiesCity University Business SchoolUK
  3. 3.Centre for Personnel Research and Enterprise DevelopmentCity University Business SchoolUK

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