Abstract
The word quality is used in everyday speech to describe the degree of excellence of a product or service. Translating that apparently simple concept, into a form in which it can be satisfactorily embodied into a legally enforceable contract between customer and supplier for software, is surprisingly difficult.
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© 1996 Thomas S. Manns and Michael J. Coleman
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Manns, T., Coleman, M. (1996). Introduction. In: Software Quality Assurance. Macmillan Computer Science Series. Palgrave, London. https://doi.org/10.1007/978-1-349-13285-0_1
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DOI: https://doi.org/10.1007/978-1-349-13285-0_1
Publisher Name: Palgrave, London
Print ISBN: 978-0-333-59861-0
Online ISBN: 978-1-349-13285-0
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