Policies in Personnel and Industrial Relations
All organisations depend for their success on people or, in management jargon, the human resource. The aim of this chapter is to examine the key issues for which policies need to be developed in the area. The chapter will help you appreciate what these key issues are and why they are important.
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- A good starter on marketing is Martin Christopher, Malcolm McDonald and Gordon Wills, Introducing Marketing (Pan Books, 1980 ).Google Scholar
- Basic reading on production and operations would include R. Wild, Production — Principles and Techniques (Holt, Rinehard & Winston, 1979 ).Google Scholar
- On personnel and industrial relations, two helpful books are P. Hackett, Success in Management: Personnel (John Murray, second edition 1985)Google Scholar
- and Christopher Brewster, Understanding Industrial Relations (Pan Books, 1984 ).Google Scholar
- A recent addition to managing the human resource is M. Armstrong, Strategies for Human Resource Management (Kogan Page, 1992 ).Google Scholar
- On the finance side, see John Sizer’s book mentioned above. Also, Roger Oldcorn, Accounting for Managers (Routledge, 1993 ).Google Scholar
- The Boston Consulting Group technique was reviewed in detail in the Financial Times, 11, 13 and 16 November 1981.Google Scholar