Methods of communication

  • Nicki Stanton
Part of the Pan Breakthrough Books book series (BTH)


A large manufacturing company had suffered from strikes, working to rule and overtime bans for years. Eventually, following a crippling strike which almost put the company into receivership, it was decided to launch a communications policy. A budget was allocated and a director made responsible full time. Within a few months, regular filmed reports on the company’s progress were being shown to employees, a whole series of new factual publications about many aspects of the company’s business was being distributed, and a family of joint committees at junior and senior level was dealing with such issues as the five-year business plan, and discussing such subjects as where to produce which products.

Less than a year after the communication policy had begun, the union convener who had led all the major strikes was quoted in the national press as saying, ‘If I’d known a few years ago what I know now about how the company works and how it’s been doing I’d never have led all those strikes.’


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Copyright information

© Nicki Stanton 1986

Authors and Affiliations

  • Nicki Stanton
    • 1
  1. 1.Swindon CollegeUK

Personalised recommendations