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Being a Customer

  • Jay Barnes
Chapter
Part of the Macmillan Modern Office Series book series (MMOS)

Abstract

Have you ever thought what it must feel like to be one of your firm’s customers? You may have a part-time job as well as being a student. Do you get cross with the public? Try to remember what it feels like to be hot and bothered when you have a lot of shopping to do. Customers do sometimes get a raw deal. You are going to become one of these put-upon members of the public in this assignment.

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Copyright information

© Jay Barnes 1989

Authors and Affiliations

  • Jay Barnes

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